Privacy Policy

At Epic Associates, we are committed to protecting the privacy and confidentiality of our students, clients, and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal details: Name, date of birth, nationality, contact details (email, phone number)

  • Academic information: Qualifications, transcripts, language proficiency scores

  • Financial details: For visa processing and sponsorship (bank statements, sponsor details)

  • Identification documents: Passport, visa documents, ID proof

  • Usage data: IP address, browser type, pages visited (when using our website)

2. How We Use Your Information

We use your information to:

  • Provide educational consultancy and admission support services

  • Assist with visa applications and documentation

  • Communicate with you regarding your application or enquiries

  • Comply with legal obligations and government regulations

  • Improve our website and services

3. Sharing Your Information

We only share your personal data with:

  • UK universities, colleges, and relevant educational institutions

  • Visa and immigration authorities (where applicable)

  • Trusted service providers (e.g., accommodation partners, travel agents)

  • Legal or regulatory bodies if required by law

We do not sell or rent your personal data to third parties.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access. This includes encrypted storage, password-protected systems, and secure document handling.

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. You may request deletion of your data at any time unless we are legally required to retain it.

6. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccuracies

  • Request deletion of your data (right to be forgotten)

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please email us at info@epicassociates.co.uk.

7. Cookies and Website Analytics

Our website uses cookies to enhance user experience and gather anonymous analytical data. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Epic Associates

📧 Email: info@epicassociates.co.uk

📍The Old Courthouse

Orsett Road, Grays,

England, RM17 5DD

📞 +44 (0)20 7993 4045 | +44 (0)77 3434 9696

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Last updated: April 2025